iFixit - Answers With Device "PlayStation 4"

PlayStation 4: なぜ私のps4はtv画面上に表示されないのでしょうか?

Tue, 14 Sep 2021 23:28:20 -0700

この質問は、英語のアンサーフォーラムで広く利用されています。そこで、この質問と回答を、日本語コミュニティーでも公開します。

私のPS4は2日前から動かなくなりました。3種類のHDMIケーブル、2台のテレビを試しましたが、まだ同じ状態です。セーフモードを起動していませんが、テレビはプレイステーションに接続されていることを認識しています。コントローラーに接続すると、ヘッドフォンからサウンドが出ています。ライトバーは正常に起動していることを示しています。(青いライトの後に白いライト)

——

My ps4 hasn't been working for two days. I have tried 3 different HDMI cables, two tv's and it still wont work. Safe mode isn't coming up but my tv does recognize its connected to a playstation. Their is also sound coming through my headphones when connected to my controller. The light shows itstarted properly (blue light then white light). what should I do?

⟐ Answer accepted 9月 14, 2021 at 23:28 GMT-7

PlayStation 4: Why is my ps4 shutting off by itself?

Thu, 07 May 2026 16:40:16 -0700

Hello it's been a week since my ps4 started to shut off by itself and get corrupted I thought it was the ps4 the problem since only it and my tv are plugged into the power strip and only the ps4 shuts off the tv remains ON I tried with several power strips and extension cords. Yesterday I was going to buy another ps4 but I stopped and wanted to try something I plugged the ps4 into the wall socket directly and left it ON for 5h30 minutes and guess what it stayed ON. The thing is I can't leave the ps4 plugged into the wall socket because it's far and I only have 1 which means No TV... what should I do? why does this problem occur? would a UPS solve the problem? if yes is a pure sine wave one mandatory?

⟐ Answered 5月 07, 2026 at 16:40 GMT-7

PlayStation 4: Ps4 Logo pops up then black screen

Wed, 06 May 2026 18:40:27 -0700

I turn on the ps4 , the logo pops up then there’s a black screen followed by the console turning off with blue blinking lights

⟐ Commented 5月 06, 2026 at 18:40 GMT-7

PlayStation 4: Can't get past setup screen of connect your controller

Tue, 05 May 2026 02:41:12 -0700

Hi, I recently wiped my PS4 clean I got USB and reinstalled system software, it boots up to the screen that says connect you dualshock 4 controller and press home button, I try and try again won't let me get passed that screen, I can go to safe mode and my home button works just fine to access that, I'm completely lost anything might help

⟐ Commented 5月 05, 2026 at 2:41 GMT-7

PlayStation 4: Why does my PS4 overheat & turn off after opening any game?

Sat, 02 May 2026 13:48:36 -0700

My PS4 is turning off immediately after I open up any game, disc-based or not. The PS4 first gives an on-screen warning that the PS4 is overheating, shortly followed by the light bar on the PS4 flashing a red color, 3 beeps, then a black screen. It does not, however, immediately turn off when I am on the main screen, only when I open up a game. Does anyone have any idea why this is happening? (Additional information: it's the optical drive/HDD area which is overheating, and every time I turn the PS4 back on, it searches the HDD in the same fashion as though I installed a new one, and comes up with the error message that the PS4 what not shut down properly.)

Thanks in advance!

EDIT (2020.04.22): First off, wow I did not realize people even looked at this thread. Second, I want everyone to know I ended up sending my console to Sony, who kindly repaired it even after the warranty had expired (IIRC I only paid for shipping, it’s been so long IDEK). Thank you to Tronics as well as the many people who I have neglected these past (wow) 4 years for your wonderful tips, and best of luck to those who may have this problem in future. Stay savvy.

⟐ Commented 5月 02, 2026 at 13:48 GMT-7

PlayStation 4: Retrieve files from bricked PS4

Sat, 02 May 2026 13:05:31 -0700

My old PS4 will not power on so I got a new one. Is there a way to retrieve my saved files from the old hard drive.

⟐ Commented 5月 02, 2026 at 13:05 GMT-7

PlayStation 4: Power Supply is damaged

Sat, 02 May 2026 02:45:34 -0700

I have had a client that a roach went into the power supply of the PS4 and damage the components. I have been trying for some time now to see where I can obtain power supply separately. Any suggestions? Please contact me at c.fl

⟐ Commented 5月 02, 2026 at 2:45 GMT-7

PlayStation 4: Mystery cog and spring in PS4 disk drive

Sat, 02 May 2026 01:21:44 -0700

I was trying to repair an issue with my ps4 not taking a disc. I now have a new problem. I opened up the top of the disc drive to reveal the laser but this was the wrong side to fix my problem. Not thinking I flipped it over and a little black cog and spring fell out. It's appears that the spring goes into the cog but I'm not sure and where you put them after that I haven't a clue. Any ideas?

⟐ Answered 5月 02, 2026 at 1:21 GMT-7

PlayStation 4: UK PS4 will play USA Blu-ray but not DVDs

Mon, 27 Apr 2026 18:02:49 -0700

When I was living in the UK, I bought a PS4. I am now back living in the USA again, and wanted to play some DVD movies I bought here. When I insert the disc, it will not play because of a region lock. Blu-rays play no problem. I have read that when you put in a DVD, there is a prompt to change the region code, and you can change this up to 4 times. This prompt never appears for me. It just gives me an error code CE-35489-9. PlayStation support says it cannot be changed, which is ridiculous to me, but whatever. Is this a hardware issue or something that can actually be bypassed? I am trying to decide whether to just buy a DVD player or take the PS4 to someone who can help me change the region. As I said, Blu-ray plays fine. Both types were bought here in the US, so I don't understand why the Blu-ray plays but the DVD won't.

⟐ Commented 4月 27, 2026 at 18:02 GMT-7

PlayStation 4: How to fix PS4 Bluetooth receiver?

Fri, 24 Apr 2026 02:40:34 -0700

Hi, i am facing a problem with my PS4 i.e. while playing game PS4 stop receiving commands from the controller and then it executes all the commands at once which looks like game play is working on its own.

Reason why i am suspecting that the problem is with PS4 bluetooth reception is that i have faced the same issue with two separate controllers where as both the controllers are working perfectly fine on an other PS4.

looking forward to some great answers.

⟐ Commented 4月 24, 2026 at 2:40 GMT-7

PlayStation 4: Looking for a ps4 midframe part

Fri, 17 Apr 2026 00:25:54 -0700

I'm looking for a ps4 midframe part that looks like this

https://ibb.co/ksFFtFWj

Here's a website called fasttech where the part is in stock

https://fasttechstore.com/playstation-4-...

My question is are the parts exactly the same? I do have a CUH-1115A ps4 and the fasttech website seems to have the correct part in stock. From the pictures on fasttech.com, I really can't tell.

On fasttech.com, the back of the part, where the lan and hdmi plug in, it doesn't look slanted in the pictures.

I'm 99.9% sure that this is the correct part. The only reason I'd like to replace the part is because heat from the hardware has caused the plastic to break apart.

⟐ Answered 4月 17, 2026 at 0:25 GMT-7

PlayStation 4: Can't install PS4 system software onto new HDD

Fri, 17 Apr 2026 00:16:43 -0700

Hi. Have installed replacement HDD into a PS4 mk1 but am now stuck in a Safe Mode loop of trying to install the latest update .pup file from USB. All other Safe Mode options are locked out. Any ideas..?

⟐ Commented 4月 17, 2026 at 0:16 GMT-7

PlayStation 4: unit turns on, beeps 3 times and turns off

Wed, 08 Apr 2026 01:31:50 -0700

when power button pressed, the unit turns on, the fan and hard drive spin up, and then 3 beeps and off (blue light)

I got this unit from my friend and lets just say that the insides are in... suboptimal quality to say the least. most screws are loose/missing and the heatsink retainer was installed backwards etc.

if anyone can tell me the solution to this, it would be GREAT.

Edit: turns out i need to tension the back braket, and while doing so, the unit stayed longer on, the light turned from blue to white, and then red with 3 beeps, and off

Thanks!

It turns out, that the APU heatsink tension thingy at the back was not tight enough, the unit works fine after tensioning it.

⟐ Commented 4月 08, 2026 at 1:31 GMT-7

PlayStation 4: PS4 won't turn on (No light or Beep)

Sun, 05 Apr 2026 09:44:40 -0700

I have had my PlayStation4 since release and just recently it started to give me issues. The PS4 is connected to a working power socket and plug in correctly, however I can't get the PS4 to respond (turn on) in anyway. It won't turn on at all, I get no light or beep like others have. The PS4 won't turn on for the Controller or Disk input. Noting out of the norm changed so I don't understand what would have caused this. No falls, no power outages, no over heating. Any ideas? can this even be fixed?

⟐ Commented 4月 05, 2026 at 9:44 GMT-7

PlayStation 4: ضوء ازرق فقط ولا يخرج الضوء الابيض

Fri, 27 Mar 2026 00:50:01 -0700

اول ما ضغط علي زر التشغيل البيستيشن يقلع ب سكون معلق علي الضوء الازرق الا اضربه او اشفيه و اشغل كم مره بعدها يشتغل

Translation:

Only a blue light comes on, no white light.

When I pressed the power button, the PlayStation started up silently, stuck on the blue light. I had to hit it or fix it and turn it on a few times before it started working.

⟐ Answered 3月 27, 2026 at 0:50 GMT-7

PlayStation 4: ps4 wont read disc, just spinning and stops SOLVED!

Fri, 13 Mar 2026 21:34:54 -0700

I have trouble with my ps4. When I insert a disc on the drive unit, it starts spinning but after a few seconds it stops. Then it starts spinning again and stops. This continiu again and again. After a few minutes, DISC IS NOT RECOGNIZED. This happends with FIFA 14 and spiderman blueray movie.

I have clear the data base, unplugged the PS4 and I am out of ideas. Any help?

Here is a link of how it sounds: https://www.youtube.com/watch?v=3_AFaJ09...

⟐ Commented 3月 13, 2026 at 21:34 GMT-7

PlayStation 4: Update file corrupted su-30645-8 on usb with new hard drive.

Fri, 13 Mar 2026 16:58:18 -0700

I got this PS4 from someone. It didn't come with a hard drive he told me it would not take updates via usb. I installed a new hard drive tried 10 different thumb drives and about 5 different hard drives. Still get the same error; I have been using the big update file for new hard drive installations.

I have also tried fat32 and exfat I saw somewhere on the forum where someone said the size needed to be below 4kb so I tried as well when formatting along with full formats. The update need to be 2.50 and above so I have tried every update from 2.50 up to 3.50.

I've seen people with brand new consoles have the same issues. They got a new hard drive to get the same error and they have tried the original hard drive to also get the same error.

Does anyone have any suggestions on what it might be?

⟐ Answered 3月 13, 2026 at 16:58 GMT-7

PlayStation 4: How to connect a USB storage device that contain an update file for re

Tue, 10 Mar 2026 04:45:04 -0700

How to connect a USB storage device that contain an update file for reinstallation

⟐ Answered 3月 10, 2026 at 4:45 GMT-7

PlayStation 4: No display after soldering new hdmi chip.

Mon, 09 Mar 2026 14:21:07 -0700

Hey there!

I'm having an issue with a ps4 with no display, I replaced the hdmi IC chip on the motherboard, and it still won't show any picture. Model is CUH-1216B, and the motherboard is SAC-001. Is it possible that it might be the APU fault (the light after switching on is white), or maybe one of the hdmi coils/filters (one of them seems to be different from the others, but continuity checks on all of them)????

⟐ Commented 3月 09, 2026 at 14:21 GMT-7

PlayStation 4: ps4 turns on for a second, beeps 3 times then shuts off

Mon, 02 Mar 2026 09:20:20 -0700

My console was overheating so I tore it down and replaced the thermal paste (4ish year old console). The fan was running before, but clearly not well because the console shut off on me when I was playing a game. The inside is clean and free of dust, new thermal paste and pads have been applied. Put it back together and now I'm getting a single beep, fan kicks on, then it immediately beeps 3 times and shuts off.

Any ideas?

⟐ Commented 3月 02, 2026 at 9:20 GMT-7