iFixit - Answers With Device "Microsoft TV Console"

Xbox 360: Xbox always says open disc tray

Wed, 01 Jul 2026 06:01:28 -0700

When a game is inserted, the Xbox still says "open tray." I have googled this and found it to be called "open tray error." Is there a way to fix this?

⟐ Commented 7月 01, 2026 at 6:01 GMT-7

Xbox Series X: I can't hear anyone, but they can hear me.

Tue, 30 Jun 2026 23:41:08 -0700

Hi, I'm experiencing a problem where I can't hear anyone on my xbox, but they can hear me. It's really frustrating. any feedback or help would be great :)

⟐ Commented 6月 30, 2026 at 23:41 GMT-7

Xbox Series X: Xbox Series X No Power - Southbridge SOC-1 Connector Overheating in Standby

Tue, 30 Jun 2026 22:21:47 -0700

I have an Xbox Series X that will not power on (no beep, no light, no fan).

Diagnostic steps already taken:

1. PSU is confirmed working with 12V output.

2. 5V and 3.3V standby rails are present on the Southbridge board.

3. A faint mid-pitch hum (coil whine) is heard only when both main boards are connected via the SOC-1 ribbon cable.

4. With the SOC-1 cable connected, the connector on the Southbridge board (specifically the end of the connector further from the outer edge of the board) reaches temperatures over 135°F.

5. Flipping the SOC-1 cable results in the heat staying at the Southbridge connector, suggesting the short is on the Southbridge board or the connector itself rather than the cable.

6. Microscopic inspection of the connector and pins shows no visible debris, bridges, or bent pins.

Is there a known component failure (capacitor or diode) near the inner pins of the SOC-1 connector on the Southbridge board that would cause a standby short? Which voltage rail corresponds to those specific pins?

Xbox One: What could I be doing wrong on my xbox one

Mon, 29 Jun 2026 22:25:22 -0700

Hi i have this old xbox one i'm trying to get working that i'm guessing the power supply went cause it won't power on it just makes a sound no lights so i tried using a standard computer power supply i tried two ones a HP 702304-002 with a weird pin layout and the other was a dell power supply with the standard 4 pin cpu and 24 pin motherboard here's what i did for both note i only have 5 wires for this xbox 2 12v 2 gounds 1 red and 1 blue no gray

i also watched this video showing the blue wire isn't used https://youtu.be/GTd-3Ad-fGU?si=PvITDU9c...

HP P1 connector i used this https://fabozzi.net/installing-normal-at...

2 yellow to 12V cable on xbox

2 ground cable to ground on xbox

P2 connector

i just tried to use pin 2 since that was the closet that was 5V but when connected i used a multimeter and it was only registering about a volt even with the power supply fan spinning

i also tried pin 3 for the five volt also didn't work

Dell power supply

this one i tried putting the 2 12v and the 2 ground into the 4 pin cpu

both i also tried jump starting the fans incase they were not registering it was on as well both the 12V wires were coming up as 12V on a multimeter but even after this i don't even have the sound coming thru like when i tried using my broken original xbox one power supply

update: I now got the 5V wire taking 5V but it still isn't turning on

Update: tried also plugging the red wire into the purple 5V standby on the dell power supply still nothing

⟐ Answered 6月 29, 2026 at 22:25 GMT-7

Xbox Series S: The xbox has a short on the 12v power rail to the APU of the console,

Mon, 29 Jun 2026 15:17:59 -0700

Apu is damaged v12 circuit is damaged

Xbox One S: Broken/blown capacitor - Need help identifying please <3

Sun, 28 Jun 2026 22:43:35 -0700

So i have an xbox one s and trying to diagnose a problem and upon doing so i found a blown capacitor maybe. Can someone please help identify this or also possibly give me the full diagram of the components on the board so if I find another broken comp then I can refer to the diagram thing.
Also if you may know the cause for this capacitor blowing that'd be amazing to know! Thanks a lot!

⟐ Answered 6月 28, 2026 at 22:43 GMT-7

Xbox One S: Why does my xbox home screen doesnt show when I log into an account

Sun, 28 Jun 2026 10:27:03 -0700

When i choose an account and it welcomes me but the home screen doesnt show and im forced to go in games with the xbox button in my controler

⟐ Answer accepted 6月 28, 2026 at 10:27 GMT-7

XBOX One S Military Green: My console is stuck in safe mode. Won't update via USB or SSD

Wed, 24 Jun 2026 08:33:52 -0700

I have an XBOX One S which is stuck in safe mode. I tried to update it via USB and uploading the update file on the harddrive itself. Both have not worked. The USB port on the front of the console doesn't seem to work. Could that be the issue.

I use the rear USB port

⟐ Commented 6月 24, 2026 at 8:33 GMT-7

Xbox One S: How to fix my xbox one s hdmi port

Tue, 23 Jun 2026 23:49:08 -0700

How to fix my xbox one s hdmi port

⟐ Edited 6月 23, 2026 at 23:49 GMT-7

Xbox 360 S: Power turn on but no picture

Thu, 18 Jun 2026 23:43:00 -0700

I turn on but no signal to tv

⟐ Commented 6月 18, 2026 at 23:43 GMT-7

Xbox Series X: Xbox Series X stuck at 61% update (E100 00000703 80910002 / 0xc000000e

Tue, 16 Jun 2026 22:10:16 -0700

My Xbox Series X is stuck during a system update at around 61% and always fails with error code E100 00000703 80910002.

I also extracted system recovery logs showing repeated Optical Disc Drive (ODD) failures:

FAILED to find ODD physical device, status = 0xc000000E. GetOddPhysicalDevice failed.
COddDevice::_Open failed!
Odd open failed, retry in one second...

Update always stops at 61% (online and offline USB update both fail),
disk drive shows no mechanical activity (no spin, no motor response)
Console still detects disc presence state (inserted / not inserted correctly)
Eject button works (UI sound response)
The console does not boot when the disc drive is disconnected

Reseated all internal disk drive connections
Full power cycle
Offline system update via USB (OSU1)
Tested without external USB storage
Verified behavior with no disc inserted

The console was working normally before this update attempt. The failure always happens at the same stage (61%), which seems to coincide with ODD initialization.

Has anyone seen this exact combination of:

Update freeze at 61%
E100 00000703 80910002 error
ODD physical device failure (0xc000000E)
Drive detected logically, but not mechanically active

Is this more likely a firmware/drive pairing issue, or a hardware failure of the disk drive or the motherboard communication line?

⟐ Commented 6月 16, 2026 at 22:10 GMT-7

Xbox One S: Questions about motherboard component values and orientations

Tue, 16 Jun 2026 19:40:50 -0700

If anyone can help me with a couple issues that would be great! :) I need to replace the surface mount components C7E1 and C7E3 on a friends Xbox One S, which appear to be resistors. I need to know if they have a specific orientation, what the values are, and also what the values of the components, C7E2 and C7E4, next to them are (in case I can get a second shot at this component swap if something goes wrong). Also, if someone could tell me what the max operating temperature of these little guys tends to be, that would be fantastic (while removing one, it stuck to the tip of my iron for almost 5 seconds). I apologize, the image quality is not the greatest.

Thank you very much to anyone who takes the time to read and/or lend advice.

⟐ Answer edited 6月 16, 2026 at 19:40 GMT-7

Xbox Series X: Faulty M.2 Drive on XBox

Thu, 11 Jun 2026 04:47:47 -0700

An XBox Series X has been in storage for some months so has not been in use. When the XBox was setup when I was in my new property, the system was slow. Went through some offline resets to restore but painfully slow. The drive is overheating (62°C when idle) and registers very little use; 50GB total host writes, 13 power on hours. Normally there is a 12 month warranty on goods (in storage; has gone over 12 months) but the drive normally has a 3-5 yeare or TBW warranty. Can this XBox be submitted for repair under the warranty of the drive? Can drive be replaced via FixIt or by other means as I know the partitions on drive are encoded with a genuine licence to each individual XBox.

⟐ Answered 6月 11, 2026 at 4:47 GMT-7

Xbox One S: Xbox games wont read

Sun, 07 Jun 2026 22:09:04 -0700

The Xbox games won't read.We replaced the reader and fan and Xbox games won't read What did we do wrong we cleaned it and put everything back in place just like new and it still wont read

⟐ Answered 6月 07, 2026 at 22:09 GMT-7

Xbox 360 S: Xbox 360 Slim not turning on

Tue, 02 Jun 2026 02:15:17 -0700

The power brick has a red light on and the Xbox 360 doesn’t turn on and is not making any sound it doesn’t have any lights on

⟐ Answered 6月 02, 2026 at 2:15 GMT-7

Xbox One: Why won't my console sync button work?

Mon, 01 Jun 2026 16:09:59 -0700

Over time my sync button on the left side if my console worked but now it's gone. When I press the button on the left side it makes a ding noise but the console symbol suppose to blink indicates in trying to sync. My controllers work when I press it but not the console button. I have to play with my controllers wired but I really need help with this to have it fixed. I tried hard reset and everything so I assume its an issue inside the console.

⟐ Commented 6月 01, 2026 at 16:09 GMT-7

Xbox One S: My Xbox one s won't turn on

Sun, 31 May 2026 09:02:47 -0700

The Xbox won't turn on

⟐ Commented 5月 31, 2026 at 9:02 GMT-7

Microsoft TV Console: Xbox turns on but shows no signal on the TV display

Wed, 27 May 2026 22:11:14 -0700

when powered on the green ring indicator lights but the TV indicates no signal. How do I sort this out?

⟐ Commented 5月 27, 2026 at 22:11 GMT-7

Xbox One: How to transfer data from old Xbox one hdd

Tue, 26 May 2026 14:46:16 -0700

Hi guys,

I have removed the Xbox one internal HDD, from my old Xbox connected it to an enclosure case and can view all files on my pc. But when I plug it into the new Xbox one it doesn’t show up? I’m thinking because it still has an operating system on and isn’t formatted as external.

My brothers gamer tag is saved on this hdd and he can’t remember the email address he used for this account. And also he wanted to try access he saved games.

I was wondering how I could transfer data from this old Xbox one hdd onto my new Xbox without having to take apart new Xbox to swap hdd’s.

Any help would be appreciated.

⟐ Answered 5月 26, 2026 at 14:46 GMT-7

Xbox One: Xbox Powers on and immediately powers off

Sun, 24 May 2026 19:27:13 -0700

Has anyone figured out exactly what is causing the problem with Xbox Ones that power on, and immediately power off. The power brick is lit orange which instantaneously turns white once the Xbox is turned on directly from the console, but immediately powers off.

This is a very common problem that Microsoft will not discuss.

⟐ Commented 5月 24, 2026 at 19:27 GMT-7