iFixit - Answers With Device "HP Chromebook"

HP Chromebook 11 G5: Screen shows lines after drop

Mon, 30 Jan 2023 17:27:07 -0700

Hello,

The computer wont start after being dropped. After trying to power-cycle and doing a ec reset it booted but shows lines on the screen and freezing up at boot.

I do understand that something is broken here but if anyone can point me in the right direction.

⟐ Commented 1月 30, 2023 at 17:27 GMT-7

HP Chromebook 14a-na0000: Chromebook hinge cover broken

Mon, 16 Jan 2023 02:37:31 -0700

I've had my Chromebook since June 2021, and a few days ago the plastic around the screen on the lower left (I think this is called the "hinge cover") broke, the bottom part detached from the screen (only at the left, not the entire thing) and eventually cracked completely off from the left side of the plastic. I didn't drop it, this just happened gradually I guess. At first I thought it was just cosmetic, but just now the screen flashed black for a second when I moved the computer - it isn't happening every time, in fact it hasn't happened again since, but I'm sure the issue will progress if I don't do something.

This is what I can see inside the plastic (if I angle the screen so it sticks out enough):

My question at this point is, if I made sure those little white parts on the outside were aligned right and pressed in real good, then used glue or putty or something to seal the plastic back up, would that prevent any more screen flashing or other issues with the screen itself? Can I even use those things on my computer? I don't know if the picture was clear enough, but I should be able to glue it without affecting the hinge.

⟐ Commented 1月 16, 2023 at 2:37 GMT-7

HP Chromebook 14-ca061dx: Why is my trackpad not working?

Sun, 11 Dec 2022 16:39:05 -0700

Why is my trackpad not working?

⟐ Commented 12月 11, 2022 at 16:39 GMT-7

HP Chromebook 11 G6 EE: Spilled water on it and it’s not turning on

Tue, 22 Nov 2022 22:55:34 -0700

I spilled a lot of milk on my chrome book and it worked after that for 3 days and then it stopped working and idk what to do

⟐ Commented 11月 22, 2022 at 22:55 GMT-7

HP Chromebook 11 G5: How do I reattach a key?

Mon, 21 Nov 2022 21:06:51 -0700

How do I reattach a key?

⟐ Answered 11月 21, 2022 at 21:06 GMT-7

HP Chromebook 11 G5: HP Chromebook 11 is not powering on

Mon, 21 Nov 2022 18:54:19 -0700

Nothing happens when I press the power button. I have tried:

Powering on while it is plugged in and battery is removed

Connect to an external display to see if the screen is bad

I believe that either the motherboard is bad or the keyboard isn't working since the power button is a part of the keyboard. Is there an easy way to tell?

⟐ Answered 11月 21, 2022 at 18:54 GMT-7

HP Chromebook 11 G5: Trying to open up the device's keyboard and it won't come up. Help!

Mon, 21 Nov 2022 16:48:35 -0700

I'm opening this up for the first time,this is also my first repair. Any help?

⟐ Answered 11月 21, 2022 at 16:48 GMT-7

HP Chromebook 14-ca061dx: When I lift my screen all the way up theres a green tint.

Fri, 07 Oct 2022 18:17:50 -0700

When i lift it down a little it goes to normal.

⟐ Answer accepted 10月 07, 2022 at 18:17 GMT-7

HP Chromebook14 G5: How do I remove the Write Protect Screw?

Thu, 29 Sep 2022 09:52:29 -0700

I am trying to install Windows 11 Pro on my Chromebook and need to know where and how to remove the write protect screw. Please help me! I have an HP Chromebook 14 G5, with an AMD A4-9120C RADEON R4 and 3.79 GB of RAM. Thanks!

⟐ Edited by author 9月 29, 2022 at 9:52 GMT-7

HP Chromebook: Why wont my keyboard work

Wed, 31 Aug 2022 12:50:37 -0700

my keyboard those not work

⟐ Comment deleted 8月 31, 2022 at 12:50 GMT-7

HP Chromebook 11 G5: HP Chromebook Keys not responding

Mon, 27 Jun 2022 19:00:51 -0700

One of our users brought this chromebook in to be repaired - several keys were not responding at all and others only respond when pressed aggressively, multiple times. I have read accounts where this same model & issue was addressed by removing the face plate and cleaning the keyboard and connections. I am attempting that now, but would appreciate any advice.

If successful, I will document my teardown and repair for others.

⟐ Answered 6月 27, 2022 at 19:00 GMT-7

HP Chromebook x360 14a-ca0000: Chromebook does not go to sleep when I close the lid

Sat, 28 May 2022 23:59:16 -0700

When I close the lid of my Chromebook, it goes into tablet mode instead of going to sleep.

⟐ Answer edited 5月 28, 2022 at 23:59 GMT-7

HP Chromebook 11 G4: How do I Get Forced Re- Enrollment Off of my Chromebook?

Fri, 27 May 2022 15:55:58 -0700

I have an old Hp Chromebook 11 G4 from my school(No it's not stolen). I have tried almost every way possible of getting this off of the computer. I've even tried to do my own little twist of things that I thought might work and I can't get passed the "developer mode has been blocked by your administrator" screen. If I could get some answers that would be so awesome. By the way, I know that I can replace the HDD/SSD, but it is soldered to the motherboard and I would not really like to spend the money on a new one. I will honestly try ANYTHING AND EVEYRTHING that people suggest on here and I'll let you know if it worked or not.

⟐ Answer edited 5月 27, 2022 at 15:55 GMT-7

HP Chromebook x360 14a-ca0000: My TrackPad has stopped working and My cursor has dissappeared

Fri, 27 May 2022 12:16:11 -0700

My Cursor Suddenly Dissappeared and I can only Now use my chromebook in touchscreen mode it doesn't seem that my trackpad is working as nothing seems to be able to be clicked on when using it. I've reset all software on the computer and even when and played with the ribbon that goes into the Chromebook trackpad but nothing! Any ideas?

⟐ Commented 5月 27, 2022 at 12:16 GMT-7

HP Chromebook: Teal pixels in pale areas of photos and videos.

Tue, 05 Apr 2022 21:16:40 -0700

I have a new Chromebook and see teal pixels in pale colored areas of photos on websites and also viewing videos.

⟐ Answered 4月 05, 2022 at 21:16 GMT-7

HP Chromebook: Please Help! There's Annoying Teal Blotches on Certain Colors

Mon, 04 Apr 2022 01:50:27 -0700

I’m not sure what this problem is or if anyone else has had this since I can’t find any results when I try and google. To be exact, on many colors (Mainly Red/Pinks, Oranges/Yellows, and just pastels) there will be blobs of teal, pixel-y static. It’s very annoying and I’ve tried clearing my files in case my storage was the source of the problem, however there is no difference. Any advice is welcome and appreciated and I hope I’m able to fix this problem soon.

⟐ Answer edited 4月 04, 2022 at 1:50 GMT-7

HP Chromebook 14 G4: Where is the write Protect screw located?

Fri, 18 Mar 2022 18:16:58 -0700

I am trying to install Linux Mint on a HP Chromebook 14 G4 EE.

⟐ Commented 3月 18, 2022 at 18:16 GMT-7

HP Chromebook 14: Not able to charge or turn on.

Tue, 15 Feb 2022 14:40:15 -0700

I've used the wrong charger more than once. I used my Samsung fast charge on my Chromebook. I never had a problem until it was at 1% and I used a phone charger to keep it on while I use it. This caused it to not accept a charge at all now. The LED light doesn't even come

on. I tried a new battery with no luck. Still no led light to indicate a charge. Perhaps a short?

⟐ Commented 2月 15, 2022 at 14:40 GMT-7

HP Chromebook: 11 G3 EE chromebook Keyboard sometimes doesn't work

Sat, 05 Feb 2022 11:36:55 -0700

My chromebook recently has had the z x c v m , . space bar and even the left shift key stop working, b and n are still functional, even more strange is that sometimes the keys work perfectly fine with no issues, other times they don't register at all, if I plug in a USB keyboard or use the on screen keyboard every key works fine, so I don't think this is a software issue, I checked under one of the keys and found no dirt, even tried to push down the pad myself, and the key sometimes still didn't register, help!

⟐ Answer accepted 2月 05, 2022 at 11:36 GMT-7

HP Chromebook: Why is my screen going crazy with green/purple lines and flickering?

Sat, 15 Jan 2022 23:07:18 -0700

I am having a similar issue except its happening on 1/3rd of my screen vertically. I am on an HP chromebook, it works fine for a while but pops back up again after about a few minutes of glitching. The affected area seems to be zoomed in, the Chromebook itself is around 5 years old.

⟐ Commented 1月 15, 2022 at 23:07 GMT-7