⟐ Answer edited 4月 26, 2026 at 8:44 GMT-7

The issue occurs after any minor drop, and it has occurred multiple times now in the same way. After a minor drop (~2 feet w/ case), the screen at first becomes completely non-responsive -- just black. After about a minute, the power button will cause the screen to turn on, but the touchscreen will not work at all. I can force restart the phone at this point using the power + volume up button procedure, and the screen comes back on, but the touchscreen still doesn't work at all. Eventually, after multiple restarts and several minutes to half an hour of waiting, touchscreen functionality will come back, seemingly at random. At first it's hit-or-miss, failing intermittently only to come back just as suddenly. Eventually it goes back to normal -- but another minor impact will start this process over.

What's going on here? It feels like some kind of loose connection perhaps, but is there anything I could check? It seems odd to me that the phone seems to "get better" after a rest period, almost like the drop is resetting something that needs to "heal" before it works again. Obviously, that's not how electronics work, but I can't explain it any other way.

Any insight would be much appreciated!

⟐ Commented 4月 23, 2026 at 13:16 GMT-7

I've tried my thumb numerous times and also other fingers. The screen is clean, I've reset the phone, turned off and on, added moisturiser, pressed hard then gently, put screen protector mode on, etc. All of the troubleshooting tips given by AI.

It allows me to go through the process, but the second I press my finger on the sensor for the last time, to complete the set-up completion ring to 100%, a notification instantly pops up to say "Can't complete finger set-up. You can try again now or set up your finger print later"

Can anyone give any advice on this?

⟐ Answered 4月 23, 2026 at 8:55 GMT-7

⟐ Commented 4月 21, 2026 at 16:04 GMT-7

Just replaced my screen and when I try to unlock it, touch not working so I need to press power button couple times and then it starts working. Once unlocked, it's working fine.

I'm thinking the problem is related to proximiter sensor.

This is ideal camera frame placement. But mine isn't aligned well with the hole, like for 1-2mm vertical shift. Probably bad screen copy. I wonder if it's the issue?

Also, there is little optical thing inserted in that camera frame, maybe I should glue it to the screen too?

Anyway, if you think the problem is in misalignmnent, can I cut screen coverings so I can enlarge camera hole?

I returned the next day to have the screen removed. During the screen removal, I took a photo of the internal structure of my phone and noticed a small piece of transparent plastic film above the sensors area.

I checked teardown images of Pixel 7 Pro on iFixit, and this plastic film doesn’t seem to be part of the original design. I also contacted Google official CS and they told me there shouldn't be a plastic film. This makes me wonder if the technician may have added or modified something during the first repair.

Would really appreciate any insight!

(The phone is closed now as I later bought an original screen myself and asked another shop to install it. New screen is ok. However, I just observed this plastic film when scrolling through my album. I feel confused why this area is different to the teardown image from iFixit.)

⟐ Answered 4月 12, 2026 at 23:50 GMT-7

⟐ Commented 4月 11, 2026 at 6:20 GMT-7

⟐ Answered 4月 10, 2026 at 12:20 GMT-7

⟐ Answered 4月 10, 2026 at 3:02 GMT-7

Dropped my Pixel 6 and the screen has completely gone black.

I tried doing some random button combination things (like the bootloader option thingy) to see if I could force it to shut down through those menus at least.

I fear I might've completely reset the phone by accident but don't know how to confirm it.

These are the behaviours I've got noted here:

- Plugging in the phone to charge vibrates the phone accordingly

- Vibration motor works

- Camera shortcut (double press off button) doesn't work (doesn't vibrate like normal)

- Pressing the power button and the volume up button does a short vibration which I believe is the silent mode physical shortcut

- Speakers and microphone worked (accidentally called emergency services LMAO)

- No HDMI output even when assisted with power delivery simultaneously

- Plugging in phone to charge makes bottom left of phone warm (same area as the crack on the screen)

- Phone isn't recognised over USB on Linux or MacOS via the normal operating system nor is it recognised over ADB (I had it set up with ADB for apps like scrcpy)

- scrcpy doesn't see the phone

Next steps and ideal goals/outcomes:

My ideal goal would be to recover the app data from it but the first step is to see if I accidentally reset the %#*@ thing.

I would appreciate the help to know what beviours I could look for to see if I've got it booted to the new setup screen. I think the double press to start camera shortcut not vibrating like normal is a sign that I might've just killed my own phone without realising it. :(

⟐ Answered 4月 09, 2026 at 4:23 GMT-7