⟐ Commented 12月 16, 2020 at 6:30 GMT-7

Im having an issue with my Gigabyte Aorus 15g KC laptop, and i dont know what to do next.

It has happend the day after i installed chrome, and i can see there has been a windows update the day prior to.

All of a sudden, the screen is black. I have tried everything i can think of.

Was in the other room for 10 minites. Came back and the screen was black / off.

The screen on the laptop is black no matter what i do.

Im listing all the thing i have tried so far.

• Connected it to a external screen, and it worked with both hdmi and mini displayport.
• No boot screen anywhere. So unable to hard reset.
• Tried accesing repair mode. No luck. The external scrren only shows a picture when it has loaded the win 11 login screen.
• Tried booting from win boot usb drive.
• Updatet all graphics drivers
• Updated bios (via gigabyte control center)
• Rolled back windows update
• Tried to reset from windows. It wouldn't let me.
• Updated every driver
• Pulled the battey and the cmos battery.

After i pulled the battery, a can't even get a picture via hdmi or min displayport anymore.

What do i do next?

Thank you.

⟐ Commented 12月 02, 2025 at 21:19 GMT-7

I have a P34G and my battery is slowly dying out. Now I wanted to buy a new battery, but the problem is, they are no where to be found. And well Gigabyte is very reluctant to provide any other info except for where I can send the laptop so they can service it. This is a no option for me, because the nearest service is 600km away, which means a lot of possible things to go wrong on the way there and back, as well as me being apart from my working computer for at least 2 or more weeks. So...

1. Does anyone know where I could buy such a battery? It's supposed to be Schenker GNC - C30.

2. Does anyone have any experience with installing a different battery in to it? I'm especially interested in the P34g v2 bigger capacity battery, but can't seem to find any info on which battery it is and where to buy them as well.

I will be grateful for any information at all!

Cheers, Tadej!

⟐ Comment deleted 8月 14, 2021 at 7:35 GMT-7

So I recently purchased a Gigabyte G5KD laptop (i5-11400H / RTX X3060P) - it’s just over a month old.

I was watching Netflix in bed last night and all of a sudden the screen started rolling blurred grey streaks across it, then went black with nothing but these vertical lines appearing.

As you can see I plugged it into my monitor and it works fine, but the laptop display itself seems to be buggered. I tried resetting the graphics card but sadly I’m starting to think it’s a hardware issue - which is a crying shame considering how new it is.

Any clue what it could be? Is there anything I should do before I start considering taking it to get repaired?

Thanks

⟐ Answered 11月 25, 2022 at 15:22 GMT-7

below two are upgraded and moding laptop and benchmarking it

https://youtu.be/3ndt_LcrrIk

https://youtu.be/HUM8SicHJPc

this is story of it dieing and me trying to repair it.

https://youtu.be/Wr1jklCTofY

I took it into a repair shop and they said powersupply wasn't working and possible cmos or bios needed to be reflashed. It worked fine with another powersupply three months before I was using my old GigabyteP55Wv4 powersupply https://youtu.be/A_niIDt3_H4 but I gave that stuff to my sister with the laptop. I haven't tried to use a replacement powersupply with more amperage or wattage. I also summited it to tronixfix but had no response.

thanks

Michael Gulde

spacesbox.com

spacesbox LLC

Disabled and on disbility and low income

⟐ Answered 3月 31, 2026 at 14:31 GMT-7

If anyone knows where I can find replacement please let me know.

I live in Perth, Australia.

⟐ Answer edited 1月 08, 2026 at 2:38 GMT-7

How to disassemble the screen to replace the LED matrix cable? (Gigabyte Aero 16 RP86 XE4)

I need to disassemble the screen to replace or restore the cable

⟐ Commented 9月 25, 2024 at 12:05 GMT-7

It’s only been two weeks since I got the laptop back and the screen starts flickering again. The screen flickers in a weird way, it shows multiple purple and pinkish lines on the top of the screen, and the below the lines everything just seems to be stuck and not moving at all, I can only move the mouse above the lines which is just a small portion of the screen left and I can see some blurry overlays of the programs and windows I’ve opened before the screen starts flickering. Here are some photos I took when it happened:

As you can see I’m looking at discord at the time and the faint youtube video is showing.

This is when I’ve restarted my laptop, it shows my desktop screen even at the boot page.

Some infos about the screen flickering:

1. I’ve tried using other monitors, they are working fine, so I think the problem is with the hardware.
2. The screen flickers are exactly the same as the last time, even the number of the lines are the same, so I’m thinking it’s not the problem with the screen.
3. Something really weird about it is, the screen only flickers at night, especially when I turned on the air conditioner. I don’t know how an AC can possibly affect a laptop’s screen, I’ve only heard about TV screen goes black when the AC is turned on so if anyone know anything about this, can you explain how it works?
4. I don’t think the screen is damaged too. Like I said, the screen was replaced, and the laptop has been on the very same desk very since I’ve bought it, I rarely close the lid too.

That’s all I have for now, thanks in advance!

⟐ Commented 11月 16, 2022 at 11:22 GMT-7

As far as I can tell it does not affect performance, but when it is quiet — sound drives me crazy. Is there something I can do about it?

I found what makes noises:

Looks like some power module and the coils (transformers?) makes the noise.

Another thing I noticed that sometimes clicking gets louder when the picture on the screen changes. But it is not consistent.

UPDATE:

Just found out that after unplugging or plugging the power adapter all is quiet but in a few minutes noises come back. It doesn't matter whether system runs on battery or adapter.

⟐ Commented 11月 13, 2021 at 6:53 GMT-7

If so can someone give me a link to the type of stripes I should use?

Thank you for your help

⟐ Answered 12月 30, 2015 at 15:48 GMT-7

My charger specification is : output 19.5V ; 7.7A

My battery specification is : Battery Volt: 10.8/11.1V / Battery Capacity: 4300mAh/47.73Wh

My PC is : P34GV2

I buy it here:

http://www.laptop-battery.us/gncc30-giga...

This is the second battery replacement i do because the first was doing the same thing and it was returned

How its possible and what can i do?

⟐ Answered 3月 31, 2026 at 14:40 GMT-7

I need help figuring out which part I need to order. I already ordered a new power jack (https://www.ugparts.com/gigabyte-a5-k1-x...) since I'm pretty sure it was the burnt out part but now that I look at it, I might also need the board/connector as well. I'm pointing out the capacitor(?) that burned out with the screw driver.

Thank you.

⟐ Answered 2月 06, 2026 at 23:09 GMT-7

⟐ Answered 1月 01, 2025 at 12:27 GMT-7

Last year I purchased a Gigabyte Aorus 15 x9 laptop with the Intel i7-8750H and the Nvidia RTX 2070. I noticed there are a few different models of this laptop and mine was the slightly cheaper one as it came without the internal SATA hard drive, just the 512GB m.2 system drive. I want to buy a 2tb 2.5" SATA barracuda drive like the more expensive model but I need a specific flex cable to connect the drive. After disassembling the back panel, I've noticed the space where the drive will fit but I don't have the flex cable. I've searched all over the internet for one specific to my Aorus but no luck. Could you possibly help me out and source me the right flex cable? I have a picture of somebody else's Aorus 15 x9 with the cable and drive (the cable I need is circled in red). Please find this picture attached.

Would be much appreciated if you could send me the cable or point me to somewhere I can get one as i'm clutching at straws at this point.

Thanks

Adam

⟐ Commented 1月 13, 2024 at 9:42 GMT-7

The screen is cracked and needs to be replaced.

I know where to get a replacement screen, I just need either printed instructions or a video on how to proceed...

Any suggestions?

⟐ Answer accepted 7月 14, 2017 at 5:02 GMT-7

⟐ Commented 2月 28, 2026 at 5:30 GMT-7

I tried to change my thermal paste after 2-3 years of usage. And now my laptop unable to boot after I change the thermal paste and reassembled it. The laptop now whenever I tried to boot showed a black screen with a blue keyboard lights on.

What I had tried:

Connected to a external keyboard and click on caplock to see any changes but the caplock light ain’t turned on

I had no external monitor to check on the screen condition

What can I do next?

⟐ Commented 3月 31, 2025 at 7:49 GMT-7

Are they just trying to get me to buy a new computer rather than replacing the power board?

Is the power board separate from the motherboard and replaceable?

Is there a guide for that?

Where does the electricity track through to backtrack problem? E.g. battery etc.

Thank in advance.

⟐ Answer edited 3月 07, 2025 at 8:15 GMT-7

Dave,

⟐ Answer accepted 11月 29, 2023 at 19:42 GMT-7

⟐ Answer accepted 10月 24, 2023 at 5:37 GMT-7